Frequently Asked Questions

What is Cooper Pet Care?

Cooper Pet Care is the leading veterinary telemedicine provider in the Netherlands, allowing you to book 1-on-1 video consultations with Dutch-licensed vets from the comfort of their own home. It’s like having a personal vet in your back pocket – anytime, anywhere.

How do you choose your vets?

All our vets are fully licensed to practice in the Netherlands, and go through a rigorous background check. Additionally, all our vets have several years of in-clinic work experience – many even still work as a physical vet in combination with Cooper Pet Care.

When should I use Cooper Pet Care?

Cooper Pet Care is there for you anytime you need veterinary advice. Whether you’re looking for information or simply seeking peace of mind, the range of topics is nearly endless. Speak to us about anything from medical issues to nutrition, behavior, preventative care, and much, much more!

How does it work?

Getting started with Cooper Pet Care is incredibly easy:

  • Make an account in only a few minutes.
  • Schedule a video call at a convenient time for you.
  • Join the call and that’s it! Receive licensed, professional advice on whatever your issue may be.

Can Cooper Pet Care prescribe medication for my pet?

While we can’t prescribe medication due to current Dutch government regulations, we can certainly answer questions, provide expert advice, and give recommendations for over-the-counter options.

I already have a local vet. Why should I use Cooper Pet Care?

Cooper Pet Care is not a replacement for your local vet, and some cases do require physical vet care. For everything else, Cooper Pet Care is there for you. Save time by not needing to travel and wait for your physical appointment, and save your pet the stress of a clinic visit. Notes from your Cooper Pet Care consultation are freely available to you and can be shared and appended to your local vet file.